GDPR Privacy Policy

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Who is collecting the data?

At Jana Green Coaching International we are committed to maintaining the trust and confidence of visitors to our web site. We want you to know that Jana Green does not sell, rent or trade email lists with other companies and businesses for marketing purposes. We just don’t do that. We take the privacy of your Personal Data seriously. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

 

What information is being collected?

Jana Green Coaching International (and trusted partners acting on our behalf) will only collect such personal data with your permission that is necessary to: provide services to you; to make a tailored website available to you; to manage our coaching programmes (where a Contract/Agreement will need to be signed); to verify your identity; for crime and fraud prevention, detection and related purposes; with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you. Typically, this will involve sending you emails or enrolling you in one of our coaching programmes or booking you into one of our events via Eventbrite. This personal information to be collected would include, for example: your name, email and address details as necessary and credit / debit card details when necessary.  Eventbrite privacy policy: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US

 

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy and you have the right to unsubscribe upon every contact or contact us at any time to have your data deleted.  However, the longest we will normally hold any personal data is 6 years.

 

Types of data we collect

Google Analytics: When someone visits https://www.janagreen.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

Mailing Lists - Information We Collect: Information you voluntarily provide to us when you opt-in or sign up for any of our promotional emails or send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your physical address, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used and stored by us, as described in this Privacy Policy. Mailchimp Privacy Policy - https://mailchimp.com/legal/privacy/

 

How will the information be used?

We will use your contact details to provide information about events or programmes Jana Green Coaching International provides that you have voluntarily indicated you are interested in. We will check every now and then that you’re happy to continue receiving information from us. We will store your contact details within a secure database. We do not rent or trade email lists with other organisations and businesses.

 

We use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email services. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Jana Green - jana@janagreen.co.uk

 

Ticketing Data: We use Eventbrite to manage the booking and payment for our events. When you purchase a place (or ticket) at one of our events (or ticket) online through Eventbrite -  your name, address data, email and contact number will be stored in their Box Office system, Tessitura. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Jana Green Coaching International and Eventbrite will not share your personal details with any other company without your consent.” Please see Eventbrite’s privacy Policy https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US

 

Your rights - Access to your personal information

 

You are entitled to view, amend, or delete the personal information that we hold. If you have any queries, please email your question or request to our data protection officer Jana Green at jana@janagreen.co.uk

 

Will the data be shared with any third parties?

 

Jana Green Coaching International will occasionally use a trusted partner such as Eventbrite and a marketing supplier of Mailchimp services. Both are GDPR compliant and reference will be provided upon request.

 

What is the legal basis for processing the data?

Processing shall be lawful only if and to the extent that at least one of the following applies:

• the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

• processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

• processing is necessary for compliance with a legal obligation to which the controller is subject;

• processing is necessary in order to protect the vital interests of the data subject or of another natural person;

• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

• processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, where the data subject is a child.

 

For any additional information please contact our data protection officer Jana Green - jana@janagreen.co.uk

 

Last Updated: 30th April 2018